By-Your-Side Service℠


Available exclusively when you book with Tenon Tours you will receive By-Your-Side Service℠ & travel worry-free as if we’re right there with you! By-Your-Side Service℠ (BYSS) is our commitment to you from the moment you start planning until you return home. You’ll even receive a future credit to travel with Tenon Tours again and again. BYSS includes:


  • Professional itinerary planning with your Personal Travel Specialist including maps, sightseeing, personalized recommendations, travel tips and more!
  • Electronic travel documents
    • Trips over $5,000 per person receive complimentary printed documents and organizer mailed to your home prior to travel!
  • Pre-departure consultation with your Personal Travel Coordinator
  • Custom Tenon Tours smartphone app so you can keep all of your trip details at your fingertips while you travel. This app will provide you:
    • Detailed daily itinerary
    • Messaging ability to contact our TEAM
    • Local tours & attractions options
    • Restaurant recommendations
  • On-Trip assistance including:
    • 24/7 Emergency Traveler Hotline
    • TEAM (Travel Experience and Assistance Managers) available during scheduled hours to provide answers to any questions you may have
  • Tenon Tender- $10/night travel credit, per traveler, for a future trip!


    Scroll through our By-Your-Side Service℠ brochure to learn more