By-Your-Side Service℠

Are You Ready to start planning your vacation?

Our Personal Travel Specialists are ready to help you find the perfect tour!


Available exclusively when you book with Tenon Tours you will receive By-Your-Side Service℠ & travel worry-free as if we’re right there with you! By-Your-Side Service℠ (BYSS) is our commitment to you from the moment you start planning until you return home. Learn more about our different service plans and all of the different ways that we can assist you:




Standard Select Priority
Vacation Type Initial Consultation Scheduled Tours Custom Tours Whether you’re just getting started, or are ready for a trip itinerary, we are here to help!
Planning Deposit Starting at
Included Included Deposit amount based on request complexity and travel dates. Custom Planning Deposit applied to trip balance.
Tenon Tours
Travel App
Basic Limited Pro Click to learn more about our Travel App
Tenon Tender $50 $5/night,
per person
per person
Click to learn more about our Tenon Tender program.
Attraction & Tours
On The Go Rebate
$25 $50 $100 Amounts are per reservation.
BYSS TEAM member Standard
Click to learn more about our BYSS TEAM program
Travel Accessory Gift 1 Gift 2 Gifts Gifts may include: travel outlet adapter, portable electronics usb travel charger, organizer/bag & more. Travel gift subject to availability.
Mailed Documents Select
$5,000 per person minimum Upgrades available for mailed documents.
Flight Assistance CLick to learn more about our Flight Assistance
24/7 Traveler Hotline Click to learn more about our Traveler Hotline.
Concierge Assistance
In-app messaging, reservations, tips, and on-the-go assistance.
Click to learn more about our BYSS TEAM assistance


Quick Reference Icon Links:


Download our By-Your-Side Service℠ guide!




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