By-Your-Side Service℠


Available exclusively when you book with Tenon Tours you will receive By-Your-Side Service℠ & travel worry-free as if we’re right there with you! By-Your-Side Service℠ (BYSS) is our commitment to you from the moment you start planning until you return home. You’ll even receive a future credit to travel with Tenon Tours again and again. BYSS includes:


  • Professional itinerary planning with your Personal Travel Specialist including maps, sightseeing, personalized recommendations, travel tips and more!
  • Electronic travel documents
    • Trips over $5,000 per person receive complimentary printed documents and organizer mailed to your home prior to travel!
  • Pre-departure consultation with a BYSS TEAM Member
  • Custom Tenon Tours smartphone app so you can keep all of your trip details at your fingertips while you travel. Scroll down to read more about our different app versions. Our app provides clients with:
    • Detailed daily itinerary
    • Messaging ability to contact our TEAM
    • Local tours & attractions options
    • Restaurant recommendations
  • On-Trip assistance including:
    • 24/7 Emergency Traveler Hotline
    • TEAM (Travel Experience and Assistance Managers) available during scheduled hours to provide answers to any questions you may have
  • Tenon Tender- $10/night travel credit, per traveler, for a future trip!




    Scroll through our By-Your-Side Service℠ brochure to learn more